Papers with Conversational Recommendation System

4 papers
Improving Conversational Recommendation Systems via Bias Analysis and Language-Model-Enhanced Data Augmentation (2023.findings-emnlp)

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Challenge: Conversational Recommendation System (CRS) is a rapidly growing research area, along with advancements in language modelling techniques.
Approach: They propose to use a benchmark dataset to develop CRS models and address biases arising from feedback loop inherent in multi-turn interactions to enhance model performance while mitigating biase.
Outcome: The proposed strategies improve on ReDial and TG-ReDial benchmark datasets and offer additional insights on addressing multiple newly formulated biases.
HyperCRS: Hypergraph-Aware Multi-Grained Preference Learning to Burst Filter Bubbles in Conversational Recommendation System (2025.findings-acl)

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Challenge: Existing methods to analyze filter bubbles in the static recommendation environment are unable to burst them during user interactions.
Approach: They propose a paradigm to learn multi-grained user preferences during dynamic user-system interactions via natural language conversations to burst filter bubbles.
Outcome: The proposed paradigm achieves state-of-the-art performance and the superior of bursting filter bubbles in the conversational recommendation system.
Learning Neural Templates for Recommender Dialogue System (2021.emnlp-main)

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Challenge: Recent advances in neural models have shown promising progress on this task, but key challenges remain .
Approach: They propose a framework that can decouple dialogue generation from item recommendation . they use a response template generator and item selector to generate a responses template .
Outcome: The proposed framework outperforms the state-of-the-art methods on the benchmark ReDial.
Towards a Unified Conversational Recommendation System: Multi-task Learning via Contextualized Knowledge Distillation (2023.emnlp-main)

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Challenge: Existing models that use separate recommendation and dialogue modules produce inconsistent results . a multi-task learning model is proposed to bridge the gap between recommendation and generated responses .
Approach: They propose a multi-task learning model that integrates knowledge from two teachers and selectively gates between them via Contextualized Knowledge Distillation.
Outcome: The proposed model significantly improves recommendation performance while enhancing fluency and achieves comparable results in terms of diversity.

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